If you are not satisfied with your purchase from hookdup.com it can be returned or exchanged.
Hook’d Up has a 30 day return policy.
Returns must be received by our company within 30 days of the
original shipping date of the purchase.
The customer is responsible for all return freight charges unless other options have been prearranged.
When returning or exchanging your purchase, please be sure to include the invoice that you
received with your shipment and indicate on the invoice the reason for the return.
Returns should be sent via UPS, FedEx, or insured USPS for tracking purposes.
Please allow at least 2 weeks for your return/exchange to be processed.
Returns can be shipped to:
P.O. Box 503
Middleburg, Fl. 32050
Items not returnable:
- Product without original tags
- Used Merchandise
- Hats that have been shaped/stretched
- All Special Order items